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Prepare yourself emotionally. Since all or some of the discussion has emotional triggers, focus on being businesslike.
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Use direct communication. Neither children nor friends transfer or interpret information. All information comes directly from one parent to the other.
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Expect a business meeting only. Do not expect emotional support or approval. Do not take the other parent for granted.
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Prepare for the discussion or transaction. Set up an appointment, have an agenda, ask for the most convenient time, meet in a neutral place.
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The content of the discussion should be only one or two items, and be about the children only. No personal disclosure, and keep a low profile.
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Make the style of the discussion or conversation informal, but on the subject. Be courteous. Be specific, rather than vague. Be questioning rather than judgmental.
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Make phone calls during normal business hours, or by mutual agreement.
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Employ good record keeping. Make notes or memos after each conversation to record the details of agreements.
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Verify agreements by sending a note or memo to the other parent itemizing the agreement and asking for verification.